Mala House Studios
Overview
Hey there! Thanks for supporting our business! We want you to love your purchase, so while we don’t do refunds, we’re happy to swap clothing items that don’t quite fit. Just reach out within 7 days of your purchase to arrange an exchange.
To kick off your exchange, we’ll need a receipt or proof of purchase. And please don’t send items back to us without getting in touch first.
Refunds
As a small business, we do not offer refunds. However, we are more than happy to exchange your order if the size you initially purchased is not a great fit.
Sale items
Only regular priced items may be returned and exchanged. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
Shipping returns
To return your product, please send us an email at [email protected] to discuss further.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at [email protected] for questions related to returns and exchange.